Frequently Asked Questions

This is a list of Frequently Asked Questions (FAQ) that we hope you will find helpful. If you do not see a FAQ on this list and have a question, send email to membership@wccaonline.org.

Address / Employer Changes

I am working for a new employer now. How do I update my mailing information?

You can add, change or renew mailing information for yourself or several people at one time by using our Mailing List Renewal Form.

I am working for the same employer, but we have moved. How do I update my mailing information?

You can add, change or renew mailing information for yourself or several people at one time by using our Mailing List Renewal Form.

CEC / Certificate Information

How can I find out how many WCCA CECs I have so far?

Current WCCA members can also access this information via email to secretary@wccaonline.org during the year. If you are not a current WCCA member you will receive an email indicating you are not a current member with a helpful link to our Membership Application.

How can I find out what events I have attended?

If you or your company are a current WCCA member you can request a letter from WCCA indicating the WCCA CEC hours you have received over the course of the year. We will only be tracking WCCA events; courses offered by any other source are not tracked by WCCA. If you are not sure of your membership status you can check our Membership List for your company’s membership status. If you believe you may hold individual membership but wish to check, please contact the WCCA Secretary or secretary@wccaonline.org

I need some CECs but am not employed right now. What is a scholarship?

Scholarships are available for members only (an unemployed individual may join WCCA using the Individual Membership option in order to access this benefit) , the person must be unemployed, and there is a limit to one scholarship per person per year. Scholarships are only available for the seminars. Call the WCCA President or email to: president@wccaonline.org.

Why do I have to have my Supervisor order my Examiner Certificate?

Under the new Examiner Certification rules it is your employer’s responsibility to determine your recertification eligibility and recertify you when appropriate. Although WCCA has developed some CEC tools to assist your employer in this process, we do not have the authority to recertify any examiner. Therefore the Examiner Certificate must be ordered through your employer and is only valid when it has been signed by your employer.
Pursuant to current Oregon law, only insurance companies, self-insured employers or TPAs can certify or recertify a claims examiner. If you are not currently working for an insurance company or self-insured employer, you should continue to maintain proof of your CEC hours. Ideally you should keep separate folders for each recertification period to ensure you have adequate hours for each recertification period.

Contact

This web page is nice, but how do I talk to a real person?

We have listed the addresses and phone numbers of the current WCCA Board on our Organization and Contacts page.

Events / Fliers

How do I get information on previous luncheons and seminars?

You can view information on prior events by visiting our Event Archives page. We are still in the processing of capturing as much information as possible on prior events.

I have some great ideas for speakers and topics, who do I contact?

We are always very happy to hear from you on potential speakers and will make every effort to include suggested speakers and topics. Please contact the WCCA Vice President: vicepres1@wccaonline.org.

Why do I have to pre-register for events?

Pre-registration allows us to ensure there will be enough tables and food for participants. We strongly encourage pre-registration, although we do accept walk-ins on a space available basis only. Walk-ins may be charged a higher fee. You may pre-register or cancel your registration up to 72 hours (3 days) before the event. No-shows and cancellations within 72 hours (3 days) of the event will not be refunded.

Why don’t I receive a luncheon flier any more?

Luncheon fliers are a Members Only service. If you or your company are not a current year member, you have probably been taken off the Luncheon e-mailing list.

Current members: if you have changed employers or your company has moved, this may have affected your mailing status. If you wish to receive a Luncheon flier you can add, change, or renew your e-mailing information by using our Mailing List Update Form.

Why don’t I receive a seminar flier?

We have been updating our Mailing List and try to keep up on as many changes as we can. However, if you have changed employers or your company has moved, this may have affected your mailing status. If you wish to receive a Seminar flier you can add, change, or renew your mailing information by using our Mailing List Update Form.

Membership

How much is the membership dues?

You will need to refer to our Membership Application for current year dues.

My company doesn’t want to join; can I join anyway?

Individual Membership is available for claims professionals. You will receive the same privileges as company membership. See the Bylaws for details on membership and voting privileges.

When does membership renew?

Membership renews every April 1. Your dues must be received by April 1 in order to continue being considered an active member.

Have a FAQ suggestion? Send an email to: membership@wccaonline.org